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Online Ordering Terms & Conditions

 

Use at your own risk: We do our best to provide accurate information, but you use this website and place orders at your own risk. We are not liable for errors, delays or interruptions.

Data collection: We only collect the information we need to process your order – such as your name, phone number, delivery address and email address. We will never sell or share your personal information with anyone else. We do not store credit‑card details on our servers.

Payments: All credit‑card payments are handled securely by PayPal or Stripe. When you choose to pay by card, you will be redirected to the payment provider’s website to complete the transaction. We are not responsible for the security or privacy practices of these third‑party providers. You must use a card that belongs to you – do not pay with someone else’s card. If online card payment isn’t available, you agree to pay in cash on delivery or pay in store using cash or your own credit card.

Delivery: We deliver orders within a 3‑mile radius of our restaurant. Delivery times can vary, but the average delivery time is approximately 45 minutes. You agree that delivery times are estimates and may be longer during busy periods.

Allergy advisory: Our online ordering system may not list every ingredient. Our kitchen handles common allergens (milk, eggs, nuts, soy, wheat, seafood, etc.), and we cannot guarantee that any menu item will be completely free of allergens or cross‑contamination. If you have food allergies or dietary restrictions, do not place your order online. Instead, call us and ask to speak with a supervisor or manager so we can prepare your meal safely. Likewise, consuming raw or undercooked meat, poultry, seafood or eggs may increase your risk of food‑borne illness.

Age requirement: By using this website and placing an order, you confirm that you are 18 years of age or older. If you are under 18, please ask a parent or guardian to place the order for you.

Hold harmless: By proceeding with an order, you agree to hold both the website developers and the restaurant harmless from any claims, damages or losses that may arise from your use of this site or from the products you purchase.

Contact information: If you have questions about an order, need ingredient details or want to make a special request, please contact us at:

  • Restaurant: Orange County Pizza

  • Address: 21612 Plano Trabuco Road, Rancho Santa Margarita, CA 92688

  • Phone: (949) 459‑0181

Ask to speak with a supervisor or manager and we will be happy to assist you.

Agreement: By visiting or ordering from our website, you agree to these terms. If you do not agree, please do not use the site. We may update these terms from time to time; continued use of the site after changes means you accept the new terms.